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Contact Us

"We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality." — Our Credo

 

The first lines of our Credo outline our commitment to all those who use our products and services. We encourage you to contact us with your comments, questions, suggestions and feedback so that we may serve you better.

Customer Care Department

English: 1-800-668-9045; 8:30 a.m. - 5:00 p.m. (EST)
French: 1-800-668-9067; 8:30 a.m. - 5:00 p.m. (EST)
Fax Orders: 1-888-449-3899

Media Inquiries

Please note that the contact information below is for media inquiries only. We will not respond to any other inquiries. For all non-media inquiries or questions please call or email our Customer Care Centre above.

Hilary Bain

Corporate Communications
905-946-2018
Hbain1@its.jnj.com